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Hurley House, 1 Dewsbury Rd, Leeds LS11 5DQ, UK – 0113 220 7400
Throughout our transaction with APL, they were helpful and replied to e-mails quite quickly. As first time buyers; we didn't know what to expect from solicitors, but APL were very thorough and good value for money (although some of the ‘Additional Fees’ seemed sneaky and unnecessary). They were very professional; but sometimes that felt extremely formal and when speaking to some of the staff over the phone, they spoke a bit abruptly towards us. Obviously; because we had never been through this process before, we asked quite a lot of questions and sought assurance quite often. I remember one phone call in particular; I asked a question and the answer spoken was so fast that I didn’t really understand (even after asking for it to be repeated) and so I just gave up. The online secure portal made accessing letters and documents quick and easy and saved on unnecessary paper. Overall; the team could do with remembering some people have no idea of the process, it was a complete learning experience for us. I would however recommend APL in future.
Me & my partner have just purchased our first property using APL and we cannot fault them in anyway. We had no idea what to expect or what to do when it came to something like this but Adam and his team where flawless. There was always someone to talk to and my emails where responded to in record timing. The team had everything under control from start to finish and we never had to chase for anything to be done. APL are a friendly, professional company and we can not recommend them enough. Thank you for all your help APL
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